General conditions of use and data collection

The purpose of this privacy policy is to explain to users of the Regioneo solution («hereinafter Regioneo»), in accordance with current legislation, the efforts made to protect the personal data of users and to guarantee the confidentiality of such data as well as data for which we act as a subcontractor. The purpose of this page is to provide information about the data collected by Regioneo, the purposes for which it is used, and the rights of users.

1 - Data collected and objectives
The data collected is intended to enable users to register and connect to Regioneo securely and to use its features. It may also be used by our teams to send information emails about new features or actions to be taken to ensure the continuity of the features offered by the application (major updates for example) or to improve the user experience. In this context, we collect and are directly responsible for processing the following data from our users: surname, first name, address, email address, telephone number, products and services entered by the user, sales of properties managed via the application, statistical data on properties managed via the application.
In addition, as part of the functionality of Regioneo, and in order to ensure the proper
In order to perform the contract between the user and its end users, we may collect the following data on behalf of end users as a subcontractor: surname, first name, address, email address, telephone number, details of orders placed, messages sent, data relating to the number of orders.

2 - Means of collecting your data
Users' data is collected either when they first register with Regioneo using the dedicated form, or during their exchanges with our teams. The collection of data relating to the smooth running of our users' contracts with their end-users, and for which we act as a subcontractor, is carried out at the time of completion of the said contract between the user and his end-users and is considered as consented to by all parties within the framework of the general terms and conditions of sale provided to his end-users by the user. No other data is collected by the application or by our teams without the explicit consent of the persons concerned, and it will only be used for the legitimate purposes defined with them.

3 - Retention period and user rights
To ensure the smooth operation of Regioneo and to enable users to
log in to their account, we keep users' data for as long as they use it.
duration of use of the application. Our employees and subcontractors may only have access to users' data to the extent necessary to ensure the fulfilment of the objectives pursued and defined in point 1. Users have the right to check, access, rectify, delete, transfer and oppose the use of their data at any time by contacting us at pierre.tubiana@bm-services.com. We will then do everything in our power to satisfy the request.

4 - Cookies
We also collect cookies to ensure the security and continuity of our services. These include the date and time a user logs on, and the IP address of the medium used to access the application (if the application is used).

5 - Obligations and safety
The teams working for Regioneo undertake not to transmit the data
collected directly as data controller or indirectly as subcontractor to third parties without the user being informed and to respect the purposes for which this data was collected. The application has an SSL certificate guaranteeing that the transfer of information and data via the application is secure.
Furthermore, the data controller undertakes to notify the user in the event of rectification or deletion of data, unless this would entail disproportionate formalities, costs and steps for the data controller. In the event that the integrity, confidentiality or security of users is compromised, the data controller undertakes to inform the user by any means necessary.

6 - Data hosting
The hosting data collected is hosted by DigitalOcean LLC,
domiciled at 01 Avenue of the Americas, 10th Floor New York, NY 10013. The servers
are located within the European Union in Germany (Frankfurt).

7 - Data sharing
Regioneo does not share the data collected other than to ensure the proper functioning of the solution. Data, such as IP address and type of device used by our users, is collected and shared in an encrypted and anonymous manner with our error reporting software (Sentry).

8 - Policy on data relating to minors
The Regioneo application is not intended for minors and does not collect any personal data.
personal data with the exception of those provided voluntarily by the end users of our users. If a minor has provided data without his/her consent,
contact us at the following address so that we can remove them as quickly as possible: pierre.tubiana@bm-services.com

9 - Acceptance and modification of this privacy policy
By using Regioneo, the user certifies that he/she has read and understood this privacy policy.
confidentiality policy and accepts its terms. This privacy policy is subject to change in order to ensure that it complies with current legislation, and users are invited to consult it regularly.

10 - Right to contact the competent supervisory authority
In the event of a dispute over the processing of data, we encourage our users to contact us.
contact our teams to find a satisfactory solution. The user is entitled to contact the CNIL (Commission Nationale de l'Informatique et des Libertés),
https://www.cnil.fr) or any competent judge.